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Controversial Starbucks serves up 58 calls to 911 in 15 months.

Written by Patrick Duff
Edited by Jeff Epstein, Editor-in-Chief for Citizens’ Media TV

On April 12th, a video went viral of two black men being arrested at a Center City Philadelphia Starbucks. The incident has caused an international debate as to just how such a thing could happen. After initially defending the arrests, the Philadelphia Police apologized to the men. Starbucks is even closing thousands of stores to provide racial sensitivity training in response to this one event.

Viral arrest video Link to video

The real problem for Starbucks though, along with the Philadelphia Police, is that this was far from just one event; it was a pattern that snowballed into two black men finally saying no when confronted with blatant discrimination. According to public 911 records obtained from the Philadelphia Police, in the year of 2016 only 11 calls were made to 911 from 1801 Spruce Street, 2 of them for a 3306, which stands for “dispersing a crowd.” Something changed though in 2017, which is just about the time it is reported that the new manager, Holly Hylton, started at that location.

Screenshot of the 911 call data retrieved from the Philadelphia Police.

In 2017 at least 28 calls were made for the same 3306 code, with 12 other calls being made for similar minor offenses. Two of these calls were determined to be “unfounded” by the police (that is, unworthy of pursuing), according to the 911 reports. In the first three and a half months of 2018, another 15 calls were made from that same Starbucks, with at least 3 being made for the same 3306 call, and one code being changed for the 2 men arrested.

In the entire year of 2018 up till April 18th, four 3306 calls were made to 911, with two of those calls being made on 4-12-2018, the day the two men were arrested – once immediately before they were arrested, and another 18 minutes later.

A total of 58 calls to 911 were made to this property in just 15 and a half months, with a total of 3 arrests. This includes the 2 men who were arrested for “waiting while black” that were never charged. This means that there may be dozens of more people who possibly were victims of the same type of police-justified discrimination at just this one Starbucks location.

The Rittenhouse Square section where this Starbucks is located has only a 3% African American population, yet African Americans accounted for 67% of all police stops in the same section in just the first half of 2017, according to the ACLU. In fact, two thirds of all arrests in entire city of Philadelphia were of African Americans, despite being less than half its population.

I reached out to the Philly PD for comment, and they said they are preparing one.

I also reached out to Starbucks for a comment, to which they responded:
While we understand your concern, as we have shared previously, we consider your claim having been investigated and now a closed matter.


One response to “Controversial Starbucks serves up 58 calls to 911 in 15 months.”

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